Launched in 2014, Apple’s Pay service is part of the company’s diversification from device sales.
Apple faces more misery regulations in Europe as the European Union antitrust regulators require companies selling online whether they have been told to use mobile payment services instead of rival services, EU documents seen by Reuters show.

In the questionnaire that was sent in August, the European Commission said it had information Apple may have restricted online payments for purchases of goods and services is done through the merchant app or website, in violation of EU antitrust rules.

Launched in October 2014, Apple’s mobile payment service Apple Pay is part of the diversification of the company from the sale of the device. It is available in more than 50 countries worldwide, including more than 20 countries in the European Union.

The questionnaire asks whether the company is under an obligation to enable certain payment methods and also if the contract including the conditions for integrating Apple Pay on the app and its website.

Regulators want to know whether Apple has rejected apps merchant as incompatible with the terms and conditions for integrating Apple Pay in their application.

The Commission confirmed that it has sought information from market participants.

“The Commission is actively monitoring the development of mobile payment solutions, behavior by operators active in the payment sector, including mobile payments,” said EU competition enforcement.

Apple said the payment system solution that offers the safest and most secure in the market as evidenced by the thousands of banks use.

“The iPhone has completely changed the mobile payments by providing customers with a choice of payment including cash, credit cards, and debit cards, and use applications from major banks and financial institutions,” he said.

Critics have long complained about the NFC chip embedded in the Apple iPhone, which means Apple Pay is automatically selected when iPhone users pay for goods and services, restrictions on the payment method rivals.

new alerts on the iPhone prompt the user if they want to set up Apple Pay on their device also has sparked protests from some.

In an interview with Reuters last year, the European Competition Commissioner Margrethe Vestager said she may investigate Apple Pay if no formal complaint.

Apple has been the target of complaints Swedish music streaming service Spotify Technology, who said the US company unfairly restrict competition for its own streaming service. The Commission has not yet decided whether to open an investigation.

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